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Using Omnichannel Marketing to Launch Your Digital Health Product | Kathleen Mitchell

Published on September 3, 2024
Hosted By Bill Schick

Stream on your favorite podcast platform:

In this episode, I sit down with Kathleen Mitchell…

…a talented senior marketing leader, to explore the launch of a healthcare virtual pharmacy app in the Canadian market. We dive deep into omnichannel marketing strategies, discussing how to be ubiquitous and make an impact using all media channels. From social media to paid media to account-based marketing (ABM), learn how to master marketing in healthcare and maximize visibility in a competitive space.

This episode is particularly valuable for life sciences companies launching new products because it explores how to effectively reach a diverse and specialized audience leveraging omnichannel marketing. The strategies Kathleen shares—are critical for creating impactful, targeted campaigns that drive awareness and adoption. Life sciences companies can learn how to market their products in a highly competitive market, ensuring they’re visible across all relevant channels and engaging key decision-makers with precision and relevance.

A Few Omnichannel Marketing Tips Inspired by Our Conversation

Here’s a deeper dive into each tip for an omnichannel marketing strategy tailored to life science companies:

Life science customers value research-driven insights, so repurpose complex content like peer-reviewed studies, product validation data, or clinical trial results across multiple platforms.

For example, you can simplify a white paper into an infographic for social media, create a short explainer video for YouTube, or run a targeted LinkedIn campaign using key data points during a phased retargeting campaign. Tailor the format and depth of your content to the platform while maintaining scientific accuracy.

Next, in life sciences, KOLs are often researchers, clinicians, or subject matter experts. Collaborate with them to co-author articles, host webinars, or present case studies at conferences. This not only amplifies your message but also lends credibility to your brand.

For instance, partnering with a renowned scientist in a specific therapeutic area can provide significant weight to your campaigns and give access to their established network of professionals.

Different markets (like pharmaceuticals or medical devices) and geographic regions (FDA in the US, EMA in Europe) have specific regulatory requirements. Tailor marketing materials to address these nuances.

For example, if targeting clinical trial managers in the US, emphasize FDA compliance and patient safety. On the other hand, focus on CE marking and data privacy regulations for European audiences. This ensures relevance and drives trust in the highly regulated life sciences landscape.

Meet the Host

Meet the Host

Bill Schick is a Fractional CMO, Agency Founder, and Life Science industry veteran with direct full-cycle experience from discovery and innovation to IPO and exit.

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