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How (and Why) to Maintain a Customer-Centric Focus When Planning Your Exit | Glenn Hanner

Published on November 8, 2024
Hosted By Bill Schick

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In this episode of LifeSci Continuum, I’m thrilled to reconnect with Glenn Hanner as we dig into a critical challenge that many life science leaders face: the danger of tunnel vision when planning for an exit. Often, the excitement of an exit strategy can overshadow the need to establish a strong foundation and deliver on the promised value to customers. Glenn and I pull from our experiences to discuss how companies can balance long-term strategic goals with immediate customer-centric needs to avoid costly oversights.

Glenn and I explore how companies can get so fixated on the endgame that they neglect the foundational work necessary for sustainable growth, from quality assurance to customer satisfaction. Glenn shares examples from his career, illustrating how failing to invest in fundamentals can derail even the best-laid plans for an IPO or acquisition. This episode is a must-listen for life science professionals aiming to build lasting value, not just chase short-term wins.

Follow Bill:   / founderandcdo  

Contact Bill: https://meshagency.com/lets-connect/

Follow Glenn:   / glenn-hanner-632291a  

Email Glenn: [email protected]

Video Podcast:    / @billschickfcmo  

Audio Podcast: https://www.buzzsprout.com/2380430

Meet the Host

Meet the Host

Bill Schick is a Fractional CMO, Agency Founder, and Life Science industry veteran with direct full-cycle experience from discovery and innovation to IPO and exit.

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